At CloudTax, most tax returns are filed electronically through NETFILE or EFILE.
However, some returns cannot be submitted electronically due to CRA restrictions.
When your return must be paper filed, additional steps are required — and that’s where our Printing and Admin Fee comes in.
Here’s why:
We ensure your return is mailed to the correct CRA tax centre, based on your location and the type of return.
We securely prepare, print, organize, and package your documents, following CRA mailing requirements.
We track the mailing process and update your client file for compliance purposes.
We allocate time from our administrative team to carefully handle and manage the mailing.
All of these steps require supplies, postage costs, and staff time.
Your Mailing Options:
If you are required to paper file, we offer flexible choices depending on how you'd like to proceed:
1. Mail It Yourself (No Printing Charge)
If you book a call with us, we can send you a finalized PDF of your return.
You can print, sign, and mail it yourself at your convenience.
2. Have Us Print and Mail It for You (Additional Fee Applies)
Choose from the following mailing options:
Mailing Option | What’s Included | Cost |
Regular Mail | Basic postage, no tracking | ~$25 |
Tracked Mail | Canada Post tracking included | ~$35 |
Tracked Mail with Signature | Tracking + CRA must sign for delivery | ~$45 |
Express Tracked Mail | Fastest option with tracking + priority | ~$55 |
Costs include printing, supplies, postage, and administrative handling.
Important: If your return includes filing for Quebec, there is an additional $20 charge. This is because we must print and mail your return separately to both Revenu Québec and the CRA, following the correct provincial and federal mailing procedures.
While CloudTax assists in preparing and mailing your paper-filed return, we are not responsible for the CRA or Revenu Québec’s processing timelines or outcomes.
After your return is mailed, it is your responsibility to follow up directly with CRA or Revenu Québec regarding the status of your filing.