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Why Am I Being Asked for Dependant Information When I Have None?

Arani Tharmalingam avatar
Written by Arani Tharmalingam
Updated over 2 weeks ago

If you do not have a dependant but the system is asking you to enter dependant details, do not worry. This usually happens when the dependant question in your profile is set to Yes by mistake.

You can fix this in just a few steps:

  1. Click the top right corner where it shows your name

  2. Select My Profile

  3. Answer No to the dependant question

  4. Click Next to save your changes

Once saved, the dependant section will no longer appear and you can continue without any issues.

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