Troubleshooting Submission Errors
Encountered an error during submission? Check how to fix it and resubmit—we're here to help!
By Arani1 author15 articles
- Common NETFILE and CRA Error CodesEncountering NETFILE or CRA errors can be frustrating. This guide explains common errors, their causes, and solutions to resolve them.
- Ineligible CPP Overpayment ClaimError 92124 occurs if you claim a CPP overpayment on a return filed more than four years late. Here's how to fix it.
- Ineligible EI Overpayment ClaimWhen filing your tax return, Error 450 occurs if you claim EI overpayment on a return filed more than three years late. Here's how to fix it
- Fixing NETFILE Error: Information Doesn't Match CRA RecordsThe article provides a step-by-step guide to resolving common NETFILE submission errors with the Canada Revenue Agency (CRA), focusing on issues where personal information doesn't match CRA records.
- Why You Can’t Submit Your Tax Return When It’s “Joined” With Your Spouse’s — and How to Fix ItA clear, step-by-step guide explaining why a CloudTax user might be unable to submit their tax return when it’s joined with their spouse’s and how to quickly fix it by…
- How to Fix NETFILE Error Code 21: “The Canada Revenue Agency was unable to accept your return, as your NETFILE Access Code did not match our records”This article explains what the NETFILE Access Code is, why Error Code 21 occurs when it doesn’t match CRA records, and how to easily resolve it or file your tax…
- CRA NETFILE Error Code 92124 or 84 Explained: CPP and EI Overpayment Errors on Older ReturnsCPP and EI Overpayment Errors and How to Fix Them on CloudTax
- Where to find your CloudTax Account PIN
- Why Am I Being Asked for Dependant Information When I Have None?
- Child Care Expenses Box Is Disabled? Here’s How to Fix It When Filing Your Canadian TaxesIf the child care expenses box is not letting you enter an amount while filing your Canadian tax return, it usually means a required setup step is missing. This is…
- CRA NETFILE Error: “Your Return Cannot Be Accepted for NETFILE”This article explains why the Canada Revenue Agency NETFILE system may reject a tax return, the common reasons behind the restriction, and the available options to successfully submit your return…
- What Does CRA Error Code N1 Mean?A clear, step-by-step guide to fixing the CRA NETFILE N1 error by matching your personal details exactly with CRA records, plus options to get help and successfully submit your return.
- Why CRA AutoFill Is Not Working (Common Issues & Fixes)CRA AutoFill may not work due to CRA system issues, browser settings, or session errors, but it’s optional and you can still file your taxes by entering or uploading your…
- What to Do If You Linked Your Partner’s Return to the Wrong ProfileLearn how to fix a partner return linked to the wrong profile so spousal information flows correctly before filing your tax return.
- T4A Error: Box 105 income reported, but T4A slip income type is missingLearn how to fix the "Box 105 income reported, but T4A slip income type is missing" error by selecting the correct Box 105 income type on your T4A slip before…