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FAQs

Answers to frequently asked questions.

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Is CloudTax Recognized by the Canada Revenue Agency (CRA)?Yes! CloudTax is CRA-certified as a NETFILE provider, meeting all security, compliance, and technical standards for safe and accurate filing
CloudTax Pro: Expert Tax Services for Every Tax Scenario
What Services Does CloudTax Offer?CloudTax provides a variety of tax filing solutions designed to fit everyone, whether you have a simple return or require a professional.
What is Koinly?Koinly is a cryptocurrency tax platform that tracks and reports crypto taxes. It integrates with CloudTax for seamless tax return filing.
How Do I Know My Data Is Secure?Filing your taxes shouldn’t be stressful—especially when it comes to your data security. Here’s how we keep your data secure:
How to Provide CloudTax Access for AssistanceLearn how to securely grant temporary access to your CloudTax account for expert assistance with your tax return. Follow our step-by-step guide to enable access, share your Account PIN, and…
2024 Canadian Tax Changes: What You Need to Know2024 Canadian Tax Changes: Higher CPP & QPP contributions, increased capital gains tax, new HBP limits, and gig worker income reporting. Stay informed!
How CloudTax Provides Technical SupportHow CloudTax Provides Technical Support
How to File a Previous Year Tax Return in CanadaThis guide explains how to file a prior year tax return in Canada, what years you can still submit, and the easiest ways to do it.
Zero Tolerance for Bullying and Inappropriate BehaviourZero tolerance policy for bullying, inappropriate language, or unkind behaviour toward CloudTax staff, clients, and EFILE partners.